How to Request Account Deletion
To request deletion of your HomeEd Planner Pro account and all associated data, please send an email to:
Information to Include in Your Request:
- Subject line: "HomeEd Planner Pro - Account Deletion Request"
- Your email address: The email associated with your Google account used for sign-in
- Account details: Any additional information to help us identify your account (e.g., children's names in your planner, subscription status)
What Data Will Be Deleted
Upon receiving your deletion request, we will permanently remove the following data from our servers:
- Your Google account email address and authentication credentials
- All children profiles (names, dates of birth, grade levels, photos)
- All lesson plans and schedules
- All grades and academic records
- All attendance records and tracking data
- All custom subjects and curriculum data
- Reading lists and book metadata
- Cloud sync data stored in Firebase Firestore
- User preferences and app settings
- In-app purchase history (subscription status)
⚠️ Important: This Action Cannot Be Undone
Once your data is deleted, it cannot be recovered. Please ensure you have exported any important lesson plans, transcripts, or attendance reports before requesting account deletion.
Deletion Timeframe
Your data will be permanently deleted within
90 DAYSof receiving your deletion request.
You will receive a confirmation email at the address you used for the request once the deletion process is complete.
Alternative: Sign Out Without Deletion
📱 Don't Want to Delete? Just Stop Using the App
If you only want to stop using HomeEd Planner Pro without permanently deleting your account data, you can:
- Open the HomeEd Planner Pro app
- Navigate to Settings
- Scroll to the Cloud Sync section
- Tap "Sign Out"
- Uninstall the app from your device
Note: Your cloud data will be automatically deleted after 90 days of account inactivity.
Data Retention Policy
Automatic Deletion: If you sign out and do not use the app for 90 consecutive days, your account data will be automatically deleted from our servers without requiring an email request.
Local Data: Data stored locally on your device (if you're not signed in with Google) can be cleared by uninstalling the app.
Questions or Concerns?
If you have any questions about account deletion, data privacy, or our data retention policies, please contact us at:
For more information, see our Privacy Policy